Technology driven change in the retail sector : a research agenda

While technological driven change in the retail sector is intrinsically worthy of detailed study, it also has utility in the context of wider academic debates, specifically those relating to research agendas. Therefore, in this paper we explore the implications for academic research activity of the changes in the retail sector resulting from rapid developments in technology. Our evidence is taken from two sources: first, a diverse sample of 16 senior retail managers based in Ireland; and second, a Delphi Panel of academics from business, social science and computing. Combining desk-based research with insights from the interviews and guided by the Delphi Panel we propose a future research agenda