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Shaping electronic communication : the administration of computer conferencing in a Japanese R&D group
Okamura, Kazuo., (1993)
Helping CSCW applications succeed : the role of mediators in the context of use
Okamura, Kazuo., (1994)
Explicit and implicit structuring of genres : electronic communication in a Japanese R&D organization
Yates, JoAnne, (1995)