Telecommunications service quality, customer satisfaction and customer loyalty in pandemic times
Abd-Elrahman Hassanein Abd-Elrahman
| Year of publication: |
2023
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|---|---|
| Authors: | Abd-Elrahman, Abd-Elrahman Hassanein |
| Published in: |
Management research review. - Bingley : Emerald, ISSN 2040-8277, ZDB-ID 2538372-3. - Vol. 46.2023, 8, p. 1112-1131
|
| Subject: | COVID-19 | Service quality | Customer satisfaction | General management | Customer loyalty | Egypt | Telecommunications | Dienstleistungsqualität | Kundenzufriedenheit | Beziehungsmarketing | Relationship marketing | Coronavirus | Ägypten | Telekommunikation | Telekommunikationssektor | Telecommunications industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/MRR-08-2021-0595 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014315713