Tenure dependence in consumer-firm relationships : an empirical analysis of consumer departures from automobile insurance firms
Year of publication: |
2005
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Authors: | Israel, Mark |
Published in: |
The Rand journal of economics. - Hoboken, NJ : Wiley, ISSN 0741-6261, ZDB-ID 798131-4. - Vol. 36.2005, 1, p. 165-192
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Subject: | Georgia (Bundesstaat, USA) | Georgia (USA, state) | Lieferantenmanagement | Supplier relationship management | Kfz-Versicherung | Automobile insurance | Wechselverhalten | Switching behaviour |
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