Testing SERVQUAL in a smart service environment : evidence from oil and gas sector of the UAE
Year of publication: |
2017
|
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Authors: | Anwar, Syed Aziz ; Al Saadi, Fahad |
Published in: |
Journal for global business advancement : JGBA. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-966X, ZDB-ID 2193383-2. - Vol. 10.2017, 3, p. 244-260
|
Subject: | SERVQUAL | smart service environment | oil and gas sector of the UAE | retal sector | Gaswirtschaft | Gas industry | Vereinigte Arabische Emirate | United Arab Emirates | Erdölindustrie | Oil industry |
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