The adoption of Customer Relationship Management (CRM) : an empirical study on Iranian firms
Year of publication: |
2008
|
---|---|
Authors: | Keramati, Abbas ; Zavareh, Javad Toufighi ; Ellioon, A. ; Moshki, H. ; Sajjadiani, S. |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 1.2007/08, 4, p. 354-373
|
Subject: | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Iran |
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