The antecedents of process integration in business process outsourcing and its effect on firm performance
Year of publication: |
2011
|
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Authors: | Narayanan, Sriram ; Jayaraman, Vaidyanathan ; Luo, Yadong ; Swaminathan, Jayashankar M. |
Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 29.2011, 1/2, p. 3-16
|
Subject: | Outsourcing | Prozessmanagement | Business process management | Unternehmenserfolg | Firm performance |
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