The benefits of information technology strategy and management for cloud-based CRM systems using the interactive qualitative analysis approach
Year of publication: |
2018
|
---|---|
Authors: | Chen, You-Shyang ; Wu, Chun-Hui ; Chuang, Huan-Ming ; Wang, Li-Chuan ; Lin, Chien-Ku |
Published in: |
International journal of technology, policy and management : IJTPM. - Olney, Bucks. : Inderscience Enterprises, ISSN 1468-4322, ZDB-ID 2113290-2. - Vol. 18.2018, 1, p. 25-46
|
Subject: | benefits realisation | cloud CRM | information technology | interactive qualitative analysis | IQA | Beziehungsmarketing | Relationship marketing | Informationstechnik | Information technology | Cloud Computing | Cloud computing | Qualitative Methode | Qualitative method |
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