The climate for service : evolution of a construct
Benjamin Schneider; David E. Bowen; Mark G. Ehrhart; Karen M. Holcombe
Year of publication: |
2000
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Authors: | Schneider, Benjamin ; Bowen, David E. ; Ehrhart, Mark G. |
Other Persons: | Holcombe, Karen M. (contributor) |
Published in: |
Handbook of organizational culture and climate. - Thousand Oaks, Calif. [u.a.] : Sage, ISBN 0-7619-1602-4. - 2000, p. 21-36
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