The co-creation experience from the customer perspective : its measurement and determinants
Year of publication: |
2015
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Authors: | Verleye, Katrien |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 26.2015, 2, p. 321-342
|
Subject: | Service innovation | New product development | Co-creation | Experience | Service co-creation | Expectations | Kundenintegration | Customer integration | Produktentwicklung | Innovation | Dienstleistung | Services | Beziehungsmarketing | Relationship marketing | Innovationsmanagement | Innovation management |
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