The cost/benefit strategic grid approach : a decision support method for design and improvement of configuration management databases
Year of publication: |
2022
|
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Authors: | Wu, Ming-Shian ; Chiu, Nan-Hsing ; Chin, Kai-Yi |
Published in: |
International journal of information systems and change management : IJISCM. - Olney, Bucks : Inderscience Enterprises, ISSN 1479-313X, ZDB-ID 2232952-3. - Vol. 13.2022, 2, p. 95-113
|
Subject: | IT service management | ITSM | configuration database | configuration management databases | CMDB | cost benefit analysis | decision support | strategic grid | information technology infrastructure library | ITIL | ISO 20000 | configuration management | Kosten-Nutzen-Analyse | Cost-benefit analysis | Datenbank | Database | Management-Informationssystem | Management information system | Computernetz | Computer network |
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