The critical incident technique and everyday innovation
Year of publication: |
[2017]
|
---|---|
Authors: | Fuglsang, Lars |
Published in: |
Research methods in service innovation. - Cheltenham, UK : Edward Elgar Publishing, ISBN 1-78536-485-5. - 2017, p. 40-59
|
Subject: | Marktforschung | Market research | Anforderungsprofil | Occupational profile | Konsumentenpräferenzen | Consumer preferences | Dienstleistungsinnovation | Service innovation |
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Keith, Harald, (2010)
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Research methods in service innovation
Sørensen, Flemming, (2017)
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Service innovation research methods
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Fuglsang, Lars, (2001)
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