The customer call center outback : a frontline supervisor's map to success
Michael D. Trotter
| Year of publication: |
2002 ; 1. Ichor Book ed.
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|---|---|
| Authors: | Trotter, Michael D. |
| Publisher: |
West Lafayette, Ind. : Ichor Business Books |
| Subject: | Call centers | Management | Customer services |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | VIII, 81 S. 28cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-55753-259-1 |
| Source: |
Persistent link: https://www.econbiz.de/10004725102