The Customer Satisfaction-Logistics Interface
| Year of publication: |
1995
|
|---|---|
| Authors: | Sharma, Arun ; Grewal, Dhruv ; Levy, Michael |
| Published in: |
Journal of business logistics : JBL. - Hoboken, NJ : Wiley-Blackwell, ISSN 0735-3766, ZDB-ID 6134798. - Vol. 16.1995, 2, p. 1-22
|