The Customer Service Process : The Lean Thinking Perspective
Year of publication: |
[2007]
|
---|---|
Authors: | Escobar, Daisy |
Other Persons: | Revilla, Elena (contributor) |
Publisher: |
[2007]: [S.l.] : SSRN |
Subject: | Lean Management | Lean management | Kundenservice | Customer service | Lean Production | Lean production | Prozessmanagement | Business process management |
Extent: | 1 Online-Ressource (16 p) |
---|---|
Series: | Instituto de Empresa Business School Working Paper ; No. WP05-13 |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments November 3, 2005 erstellt |
Other identifiers: | 10.2139/ssrn.1016134 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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