THE DARK SIDE OF PUBLIC SECTOR EFFICIENCY

In the public sector, efficiency is measured by the degree of serving the citizen, which becomes ”the clients” of the institution. This article aims to examine the limits of efficiency indicators. Even if efficiency in the public sector is an indicator that serves to the measurement the satisfaction of citizens, frequently there is a translation of the original objective. Often, when measured efficiency in the public domain, attention moves rather to the money, than that attention be targeted by humans.