The Dynamics of Soft Skills

Soft skills form the basis of organizational success. Globally, organizations are placing added emphasis on soft skills training. However, they are ignorant of the finer aspects that soft skills training from hard skills training. The ever-changing aspects of soft skills-related dynamics are understood by only a handful few, and add to it the situation emerging due to the Covid-19 pandemic. This would culminate in employees lacking the essential link between soft skills, hard skills and transferable skills in the new normal setup. The paper dwells on a case study highlighting the dynamism of soft skills and the importance for the planner and the implementer to understand it from the right perspective. Furthermore, it also adds to the aspect of customized and context-based soft skills training, rather than having a ‘one size fits all’ approach