The economics of good communication in outsourced and offshored (O and O) call centres : how much does good English communication cost in Asian call centres?
Jane Lockwood
| Year of publication: |
2013
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|---|---|
| Authors: | Lockwood, Jane |
| Published in: |
Economics of regulation and outsourcing. - New York, NY : Nova Publ., ISBN 978-1-62257-248-9. - 2013, p. 145-157
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| Subject: | Callcenter | Call centre | Outsourcing | Auslandsverlagerung | Offshoring | Kommunikation | Communication | Englisch (Sprache) | English (Language) | Asien | Asia |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009739654