The effect of cognitive trust on hostage relationships
Year of publication: |
2004
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Authors: | Colwell, Scott R. ; Hogarth-Scott, Sandra |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 18.2004, 4-5, p. 384-394
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