The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Levent Altinay, Zaid Alrawadieh, Fadime Tulucu, Hasan Evrim Arici
Year of publication: |
2023
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Authors: | Altinay, Levent ; Alrawadieh, Zaid ; Tulucu, Fadime ; Arici, Hasan Evrim |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 110.2023, p. 1-10
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Subject: | Emotions | Hospitableness | Hospitality in healthcare settings | Patient experience | Recommendation intentions | Satisfaction | Well-being | Emotion | Krankenhaus | Hospital | Patienten | Patients | Zufriedenheit | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Arbeitszufriedenheit | Job satisfaction | Krankenhausfinanzierung | Hospital financing | Krankenhauskosten | Hospital costs | Lebensqualität | Quality of life | Deutschland | Germany | Konsumentenverhalten | Consumer behaviour |
Saved in:
Online Resource