The effect of information satisfaction and relational benefit on consumer's online shopping site commitment
Year of publication: |
2009
|
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Authors: | Park, Chung-Hoon ; Kim, Young-gul |
Published in: |
Contemporary research in e-branding. - Hershey, Pa. : Information Science Reference, ISBN 978-1-59904-815-4. - 2009, p. 292-312
|
Subject: | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Informationswert | Information value |
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