The effect of knowing a second language and experience working with non-English speakers on job performance
Year of publication: |
2012
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Authors: | Madera, Juan M. ; Dawson, Mary ; Neal, Jack A. |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 31.2012, 4, p. 1083-1089
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Subject: | Gastgewerbe | Hospitality industry | Führungskräfteentwicklung | Leadership development | Interkulturelle Kompetenz | Cross-cultural competence | Sprache | Language | Interkulturelles Management | Cross-cultural management | Diversity Management | Diversity management | Dienstleistungsqualität | Service quality |
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