The effect of management commitment to service quality on job embeddedness and performance outcomes
Year of publication: |
2012
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Authors: | Karatepe, Osman M. ; Karadas, Georgiana |
Published in: |
Journal of business economics and management. - Vilnius : VTGU Press Technika, ISSN 1611-1699, ZDB-ID 2208925-1. - Vol. 13.2012, 4, p. 614-636
|
Subject: | Dienstleistungsqualität | Service quality | Mitarbeiterbindung | Employee retention | Arbeitsleistung | Job performance | Tourismusberufe | Tourism employees | Hotellerie | Hotel industry | Schätzung | Estimation | Rumänien | Romania |
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