The effect of the interaction between tariff modulation and transparency on the customer's dissatisfaction : the case of Tunisia
Year of publication: |
2019
|
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Authors: | Zrelli, Imen ; Demnati, Haykel ; Yedder, Moez Ben |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 47.2019, p. 1-10
|
Subject: | Tariff modulation (TM) | Transparency of tariff information (TTI) | Dissatisfaction (DIS) | Moderation (MOD) | Finite-mixture structural equation modeling | Zollpolitik | Tariff policy | Tunesien | Tunisia |
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