The effect of the internet on performance and quality : evidence from the airline industry
Year of publication: |
2015
|
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Authors: | Ater, Itai ; Orlov, Eugene |
Published in: |
The review of economics and statistics. - Cambridge, Mass. : MIT Press, ISSN 0034-6535, ZDB-ID 207962-8. - Vol. 97.2015, 1, p. 180-194
|
Subject: | Fluggesellschaft | Airline | Dienstleistungsqualität | Service quality | Unternehmenserfolg | Firm performance | Online-Handel | Online retailing | Wettbewerb | Competition | Zeit | Time | USA | United States | 1997-2007 |
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