The effect of TQM practices on employee satisfaction and loyalty in government
Year of publication: |
2010
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Authors: | Chang, C. C. ; Chiu, C. M. ; Chen, C. A. |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 21.2010, 11/12, p. 1299-1314
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Subject: | Taipeh | Taipei | Qualitätsmanagement | Quality management | Arbeitszufriedenheit | Job satisfaction | Mitarbeiterbindung | Employee retention | Weiterbildung | Further training | Arbeitsgruppe | Team | Führungsstil | Leadership style | Vergütungssystem | Compensation system | Kommunalverwaltung | Local government |
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