The effective public manager : achieving success in government organizations

Steven Cohen, William Eimicke, and Tanya Heikkila

Thoroughly revised and updated, the fifth edition of The Effective Public Manageroffers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. In this new edition the authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book is designed to give real-world managers and aspiring managers the information and tools needed to meet the demands of their jobs directly rather than working around the constraints of government. The Effective Public Manageroffers a proven approach to implementing efficient management tools in a dynamic political, organizational, economic, and technological context.New to this editionInformation on the transformation of media, both traditional and socialAn analysis of the changing nature of work and privatization trendsAn examination of national security and the current thinking regarding accountability, transparency, and crisis communicationAn online instructor's guide, which includes discussion questions and updated PowerPoint slides Steven Cohen is executive director and COO of Columbia University's Earth Institute and professor in the Practice of Public Affairs at the School of International and Public Affairs.William Eimicke is professor in the Practice of International and Public Affairs and founding executive director of the Picker Center for Executive Education at Columbia University. Tanya Heikkila is associate professor and doctoral program director at the School of Public Affairs at the University of Colorado, Denver.

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Year of publication:	2013 ; 5. Aufl.
Authors:	Cohen, Steven ; Eimicke, William ; Heikkila, Tanya
Publisher:	San Francisco, CA : Jossey-Bass
Subject:	Erfolgsfaktor \| Success factor \| Öffentliche Verwaltung \| Public administration \| Nonprofit-Management \| Nonprofit management \| Management
Description of contents:	Description [swbplus.bsz-bw.de]

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Extent:	XXV, 323 S.
Series:	Essential texts for public and nonprofit leadership and management
Type of publication:	Book / Working Paper
Language:	English
Notes:	Previous ed.: published as by Steven Cohen, William Eimicke, and Tanya Heikkila. 2008 The Effective Public Manager: Achieving Success in Government Organizations; Copyright; Contents; Preface; The Need for a Fifth Edition; The Goals of This Book; Overview of the Contents; Acknowledgments; The Authors; Chapter 1: The Perpetual Crisis in Public Management; The Current Crisis Defined; Government's Response to the Crisis of Confidence; The National Performance Review; The Challenges of the Performance-Based Movement; Chapter 2: Defining Effective Public Management; The Bumbling Bureaucrat; Managing for Politicians; A Recipe for Failure; Accepting the Negative Image Letting the Constraints Constrain YouAllowing Caution to Become Inertia; Hiding Behind Ambiguity; Forgetting That People Matter; The Innovative, Effective Public Manager; Why Risk Taking Is Possible; The Need for Effective and Innovative Public Management; Chapter 3: How to Find and Keep Good People; Why Good People Are Hard to Hire; How to Find Good People; Assessing Staffing Needs; Developing a Recruitment Network; Getting the Word Out; Encouraging Good People to Apply; Judging Applicants; How to Hire the Good People You Have Found; Learning the Rules of the Game Using Temporary Appointments and ContractorsBorrowing People; Selling Your Organization and Its Mission; How to Reward and Keep the Good People in Your Organization; Using Incentives; Encouraging Entrepreneurial Behavior; Using Incentives to Promote Cooperation; Keeping a Good Person from Leaving; How to Get Rid of Inadequate Staff Members; Identifying Poor Performance; Encouraging Improved Performance; Knowing When to Give Up on a Staff Member; Dealing with Inadequate Staff Members; Managing Inadequate Employees You Cannot Fire; Effective Management and Staffing; Revitalizing an Organization Chapter 4: Developing Effective Working RelationshipsHow to Satisfy the Demands of Superiors, Peers, and Subordinate; Choosing Which Demands to Satisfy; Learning to Listen to Your Coworkers; Knowing Why Informal and Interpersonal Relations Are Critical; How to Keep Your Boss Relatively Happy; Figuring Out Your Boss's Management Style; Preserving Your Boss's Time; Communicating with Your Boss; Working Out Disagreements with Your Boss; How to Keep Your Staff Relatively Happy; Learning What Motivates Your Staff; Communicating with Your Staff; Understanding the Role of Unions in Your Organization Dealing with an Unhappy StaffKnowing How Hands-On to Be; Communicating in Partnerships and Networks; Electronic Mail, Text Messages, and Social Media: The Global Communication Tool; Chapter 5: Structuring Systems, Tasks, and Responsibilities; How the Organization's Structure Can Help Managers Manage; The Purpose of Organizational Structure; Relationship of Structure to Organizational Needs; The Limits of Structure; What Reorganization Should Accomplish and When It Is Worth the Effort; The Uses of Reorganization; The Costs of Reorganization; Decision to Reorganize How to Maintain Control Without Suffocating Staff Members Electronic reproduction; Available via World Wide Web
ISBN:	978-1-118-55593-4 ; 1-118-55593-7 ; 978-1-118-57328-0 ; 1-118-57329-3 ; 978-1-118-57329-7 ; 978-1-118-55593-4
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012677241