The effectiveness of the implementation of ISO 9001 on SMEs performance : the case of an emerging economy
Year of publication: |
2024
|
---|---|
Authors: | Alshahrani, Mohammed Awad ; Husain, Khalid Sami |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 41.2024, 1, p. 84-106
|
Subject: | Continuous improvement | Customers satisfaction focus | ISO 9001 | Performance | Prevention of nonconformities | Saudi Arabia | SMEs | Unternehmenserfolg | Firm performance | KMU | SME | Qualitätsmanagement | Quality management | Saudi-Arabien | Standardisierung | Standardization | Prinzipal-Agent-Theorie | Agency theory |
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