The effects of business process outsourcing on the quality of catering services in tertiary education industry in Zimbabwe
Year of publication: |
2020
|
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Authors: | Mukucha, Paul ; Manyika, Tecla ; Madhuku, Garvin ; Chari, Felix |
Published in: |
Cogent business & management. - London : Taylor & Francis, ISSN 2331-1975, ZDB-ID 2837523-3. - Vol. 7.2020, 1, Art.-No. 1741314, p. 1-11
|
Subject: | Business process outsourcing | food quality | quality service | quality of ambience | Outsourcing | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Simbabwe | Zimbabwe | Produktqualität | Product quality | IT-Dienstleister | IT service provider |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.1080/23311975.2020.1741314 [DOI] hdl:10419/244817 [Handle] |
Source: | ECONIS - Online Catalogue of the ZBW |
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