The effects of customer satisfaction on company profitability : evidence from the property and casualty insurance industry
Year of publication: |
2018
|
---|---|
Authors: | Pooser, David M. ; Browne, Mark Joseph |
Published in: |
Risk management and insurance review. - Malden, Mass. : Wiley-Blackwell, ISSN 1540-6296, ZDB-ID 2081664-9. - Vol. 21.2018, 2, p. 289-308
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Schadenversicherung | Property-casualty insurance | Sachversicherung | Property insurance | Rentabilität | Profitability |
-
Nelson, Matthew L., (2010)
-
The distribution of property/casualty insurance in Canada, past, present and future
Kelly, Mary, (2004)
-
Ghosh, Chinmoy, (2012)
- More ...
-
Growth in the perception of cyber risk : evidence from U.S. P&C insurers
Pooser, David M., (2018)
-
Pooser, David M., (2018)
-
Deciding whether to invest in mitigation measures : evidence from Florida
Carson, James M., (2013)
- More ...