The effects of frontline bank employees' social capital on adaptive selling behavior : serial multiple mediation model
Myoung-Soung Lee and Jaewon Yoo
| Year of publication: |
2022
|
|---|---|
| Authors: | Lee, Myoung-Soung ; Yoo, Jaewon |
| Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 40.2022, 2, p. 197-220
|
| Subject: | Adaptive selling behavior | Frontline bank employees | Person-job fit | Social capital | Work engagement | Sozialkapital | Bankberufe | Bank employees | Leistungsmotivation | Work motivation | Verkaufspersonal | Salespeople | Arbeitsverhalten | Work behaviour |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-05-2021-0163 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013165357