The effects of involvement on e-satisfaction models
Year of publication: |
2011
|
---|---|
Authors: | Moon, Soo-young ; Philip, George C. ; Moon, Stephanie |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 32.2011, 4, p. 332-342
|
Subject: | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | USA | United States |
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