The effects of job satisfaction and ethical climate on service quality in elderly care : the case of Taiwan
Chih-Yang Chao, Pei-Yu Ku, Yi-Ting Wang and Yen-Hui Lin
| Year of publication: |
March-April 2016
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| Authors: | Chao, Chih-Yang ; Ku, Pei-Yu ; Wang, Yi-Ting ; Lin, Yen-Hui |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 27.2016, 3/4, p. 339-352
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| Subject: | job satisfaction | service quality | ethical climate | elderly | caregivers | Dienstleistungsqualität | Service quality | Arbeitszufriedenheit | Job satisfaction | Taiwan | Altenhilfe | Elderly care | Unternehmensethik | Business ethics | Kundenzufriedenheit | Customer satisfaction | Ältere Menschen | Elderly people | Pflegeberufe | Nursing profession |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2014.982893 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011558677