The effects of nationality of origin on satisfaction: an application for the public service of social housing
M. Marzo-Navarro, M. Pedraja-Iglesias and P. Rivera-Torres
| Year of publication: |
2010
|
|---|---|
| Authors: | Marzo Navarro, Mercedes ; Pedraja Iglesias, Marta ; Rivera-Torres, P. |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 21.2010, 7/8, p. 849-861
|
| Subject: | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Spanier | Spaniards | Ausländer | Foreigners | Spanien | Spain |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008650333