The Effects of Organizational Rewards on Client Knowledge Transfer Intention to Consultant During ERP Implementation

This study is based on an empirical research on analyzing the effects of organizational rewards on client's attitude and intention to transfer knowledge to consultants in ERP implementations. This study aims to clarify and suggest possible solutions that can be considered by organizations in order to enhance employees' knowledge transfer intention to consultants during ERP implementations. An online survey was conducted amongst a number of companies implementing SAP system in Indonesia. The result was analyzed using partial least square technique. Some literature suggest that organizational rewards are significant to employees' willingness to transfer knowledge but recent finding in this study shows that this is not the case. Thus, the findings lead to suggestions that providing organizational rewards during ERP implementations is not fundamental in promoting client's knowledge transfer intention