The effects of physicians' feelings of empowerment and service quality perceptions on hospital recommendations
Year of publication: |
2010
|
---|---|
Authors: | Snipes, Robin L. ; Loughman, Thomas ; Fleck, Robert A. |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 17.2010, 4, p. 51-60
|
Subject: | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Ärzte | Physicians | Arbeitszufriedenheit | Job satisfaction | Arbeitsbedingungen | Working conditions | Kooperative Führung | Participative leadership | USA | United States |
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