The EFQM 2020 model : a theoretical and critical review
Year of publication: |
2022
|
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Authors: | Fonseca, Luis Miguel Ciravegna Martins da |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 33.2022, 9, p. 1011-1038
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Subject: | business model | EFQM 2020 | excellence | strategy | theoretical support | total quality management |
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