The ethics of service work in a neoliberal healthcare context : doing embodied and "dirty" emotional labor
Year of publication: |
2022
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Authors: | Whiley, Lilith Arevshatian ; Grandy, Gina |
Published in: |
Qualitative research in organizations and management : an international journal. - Bradford : Emerald, ISSN 1746-5656, ZDB-ID 2243976-6. - Vol. 17.2022, 1, p. 136-157
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Subject: | Dirty work | Embodiment | Emotion work | Emotional labor | Healthcare | Interpretative phenomenological analysis | Service work | Arbeitspsychologie | Organizational psychology | Emotion | Dienstleistungsqualität | Service quality | Arbeitsbedingungen | Working conditions | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care |
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