The European standards and guidelines for internal quality assurance : an integrative approach to quality management in higher education?
Year of publication: |
2017
|
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Authors: | Manatos, Maria J. ; Sarrico, Cláudia S. ; Rosa, Maria João Valente |
Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 29.2017, 2, p. 342-356
|
Subject: | Quality management | Integration | Higher education | ESG | Qualitätsmanagement | Hochschule | Higher education institution | EU-Staaten | EU countries | Dienstleistungsqualität | Service quality |
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