The evaluation of the quality of educational services from the students' point of view based on the servqual model
Year of publication: |
2017
|
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Authors: | Sadeghi, Leila ; Abili, Khodayar ; Mortazavi, Mitra |
Published in: |
International journal of economic perspectives : IJEP. - Famagusta : Soc., ISSN 1307-1637, ZDB-ID 2464117-0. - Vol. 11.2017, 3, p. 600-609
|
Subject: | Service Quality | SERVQUAL Model | Educational Services | Student | Evaluation | Dienstleistungsqualität | Service quality | Studierende | Students | Qualitätsmanagement | Quality management | Bewertung |
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