The evolution of consumer restaurant selection : changes in restaurant and food delivery application attributes over time
Year of publication: |
2024
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Authors: | Zhang, Yiyue ; Ha, Hong Youl |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 170.2024, Art.-No. 114323, p. 1-11
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Subject: | Satisfaction | Behavioral intention | Longitudinal study | Attribute weight | FDA attribute | Restaurant attribute | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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