The evolving portfolio of business-to-business e-services : service and channel innovation
Year of publication: |
2010
|
---|---|
Authors: | Legner, Christine |
Published in: |
E-commerce trends for organizational advancement : new applications and methods. - Hershey, Pa. [u.a.] : Information Science Reference, ISBN 978-1-60566-964-9. - 2010, p. 203-224
|
Subject: | Lieferantenmanagement | Supplier relationship management | Electronic Commerce | E-commerce | Kundenservice | Customer service | Technischer Fortschritt | Technological change | Uhrenindustrie | Watch industry | Schweiz | Switzerland |
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