The front/back office configuration in new service development : case study of local commercial bank in China
Jing Hua Li; Qiu Bo Huang
| Year of publication: |
2012
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|---|---|
| Authors: | Li, Jing Hua ; Huang, Qiu Bo |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 18.2012, 3/4, p. 184-203
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| Subject: | new service development | NSD | front/back offices | interface | service innovation | commercial bank | China | Innovation | Bank | Dienstleistung | Services | Innovationsmanagement | Innovation management | Unternehmensdienstleistung | Business services |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009744379