The future of services management
Year of publication: |
1994
|
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Other Persons: | Armistead, Colin (contributor) |
Institutions: | Cranfield School of Management (contributor) |
Publisher: |
London : Kogan Page |
Subject: | Dienstleistungsbetrieb | Management |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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The service management course : cases and readings
Sasser, W. E., (1991)
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Service management : operating decisions
Collier, David A., (1987)
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Pradervand, Marc-André, (1995)
- More ...
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The future of services management
Armistead, Colin, (1994)
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Risk management reconceived: reconciling economic rationality with behavioural tendencies
Ruth Murray-Webster, (2010)
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Policy and practice in European human resource management : the Price Waterhouse Cranfield survey
Brewster, Chris, (1994)
- More ...