The handbook of professional service management : caring for the customer before, during and after the sale
John H. Wellemin
| Year of publication: |
1984
|
|---|---|
| Authors: | Wellemin, John H. |
| Publisher: |
Lund [u.a.] : Studentlitteratur [u.a.] |
| Subject: | Dienstleistungsgewerbe | Betriebsführung | Hand- und Lehrbücher, Nachschlagewerke | Verkauf | Selling | Dienstleistungsmarketing | Services marketing | Theorie | Theory |
| Extent: | 225 S. : graph. Darst 8° |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Handbuch ; Handbook |
| Language: | English |
| ISBN: | 91-44-99581-4 ; 0-86238-050-2 ; 3-88598-044-4 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10000805636