The Impact Corporate Social Responsibility on Customer Loyalty : Mediating Role of Customer Satisfaction
Year of publication: |
2013
|
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Authors: | Islam, Tahir |
Other Persons: | Haider, Muhammad (contributor) ; Saeed, Dr. Rashid (contributor) |
Publisher: |
[2013]: [S.l.] : SSRN |
Subject: | Corporate Social Responsibility | Corporate social responsibility | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenbindung | Customer retention |
Extent: | 1 Online-Ressource (11 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments September 12, 2013 erstellt |
Other identifiers: | 10.2139/ssrn.2356771 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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