The impact of behavioral style assessment on organizational effectiveness: a call for action

Reviews the historical origins of behavioral style and overviews the most commonly used behavioral style assessment instruments. The perceived benefits of behavioral style assessments and their similarities to and differences from personality instruments are discussed. Suggests that research is needed to validate the perceived organizational benefits of using style assessments in the workplace. Research is also needed to validate the perceived impact of work style diversity among members of an organization on the organization’s performance. Also recommends additional research to examine the relationships among behavioral style, job fit, and work environment, as well as the impact these variables have on individual, team and organizational effectiveness.