The impact of brand equity on customer acquisition, retention, and profit margin
Year of publication: |
2010
|
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Authors: | Stahl, Florian ; Heitmann, Mark ; Lehmann, Donald R. ; Neslin, Scott A. |
Published in: |
MSI reports : working paper series. - Cambridge, Mass., ISSN 1545-505X, ZDB-ID 2127174-4. - 2010, 4, p. 41-90
|
Subject: | Markenführung | Brand management | Markenimage | Brand image | Werbewirkung | Advertising effects | Konsumentenverhalten | Consumer behaviour | Empirische Methode | Empirical method | Kfz-Industrie | Automotive industry | USA | United States | 1999-2008 |
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