The impact of brand evangelism on oppositional referrals towards a rival brand
Year of publication: |
2016
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Authors: | Marticotte, Francois ; Arcand, Manon ; Baudry, Damien |
Published in: |
The journal of product & brand management. - Bradford : Emerald, ISSN 1061-0421, ZDB-ID 1216417-3. - Vol. 25.2016, 6, p. 538-549
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Subject: | Brand identification | Brand loyalty | Brand relationships | Brand evangelism | Online brand communities | Oppositional brand referrals | Trash-talk | Markenführung | Brand management | Markenartikel | Brand | Markenimage | Brand image | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Social Web | Social web |
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