The impact of business process reengineering on the management of customer services : an empirical study among Nigerian banks
Olawumi Dele Awolusi
| Year of publication: |
2012
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|---|---|
| Authors: | Awolusi, Olawumi Dele |
| Published in: |
International journal of logistics economics and globalisation. - Genève : Inderscience Enterprises, ISSN 1741-5373, ZDB-ID 24227730. - Vol. 4.2012, 3, p. 137-149
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010058092